Can I rent the inflatables for more than one day?
Yes, multiple day rental is available upon request. There is a $50 overnight fee per night. Discounted pricing for multiple days is provided on a customized basis; call 330-977-JUMP for details.
The Inflatable must be removed from the blower and locked up in a secure location if kept overnight.
Can I rent multiple inflatables for one event?
Yes, since we offer many different types of inflatables, we recommend renting multiple units to maximize the experience. Discounted pricing for multiple inflatable rentals is provided on a customized basis; call 330-977-JUMP for details.
Where do you deliver to?
When will you deliver and pick up my inflatable?
Does my rental time include your set up or take down time?
Do you require a deposit to reserve an inflatable? And when is the payment due?
If 24 hours out, the chances of rain are greater than 50% on the day of your event, you may opt to cancel and receive a full refund. We cannot provide refunds once the inflatable is delivered, so please make weather related cancellations 24 hours prior.
Full payment is due upon delivery. We take cash or credit card on-site, or we can use the same credit card you used for the deposit.
What happens if the weather is bad?
If 24 hours out, the chances of rain are greater than 50% on the day of your event, you may opt to cancel and receive a full refund. You may also opt to choose one of our low-profile inflatables to take your event indoors if they are available.
Day of my event: Safety is our number one priority. It is not safe to operate inflatables in substantial rain (light sprinkling is acceptable), lightning storms, or winds above 15 mph. If any of those conditions are present on the day of your event, we will not be able to deliver your inflatable. If we must cancel due to weather related conditions, you will be able to receive a refund of your deposit or take a rain check and reschedule.
After set-up: If weather conditions turn dangerous after the inflatable is delivered and set up, it is your responsibility to follow the provided safety rules on when to stop use of the inflatable.
When the inflatable is exposed to rainfall it will soak into the interior of the inflatable and take many hours to dry out. Due to these circumstances if rain occurs during the event all units will need to be shut down and covered with the tarp provided at delivery until the rain passes, or simply remove the ground stakes and move inside to prevent them from becoming waterlogged.
Where can the inflatables be set up?
What happens if the inflatable gets damaged in my possession?
You are not responsible for normal wear and tear on our units. Seams may develop tears in high-traffic areas over a period of time. If this happens, please alert us at once to remedy the situation. If, however, damage occurs due to failure to follow our safety rules or negligence, you will be responsible for all damages up to and including the unit/blower’s replacement up to $3000.000.